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One City, One Operator, Agra & Ghaziabad, India

Client

State Mission for Clean Ganga

Location

Agra and Ghaziabad

Capacity

O&M of 22 STPs (670 MLD), 22 PS and underground network of > 3,000 km.

One City, One Operator, Agra & Ghaziabad, India

One City One Operator Model Strengthening Urban Wastewater Management in Agra & Ghaziabad

The State Mission for Clean Ganga entrusted WABAG with the Operation & Maintenance (O&M) of integrated wastewater infrastructure across Agra and Ghaziabad. This long-term engagement under the One City One Operator framework ensures seamless, accountable, and city-wide wastewater management for over 3 million citizens. The contract covers 22 sewage treatment plants, 22 pumping stations, and an underground sewer network exceeding 3,000 km, forming one of India’s largest urban wastewater O&M mandates.

City Wastewater Management with High-Quality Treatment and Reliable Operations

The project ensures the treatment of over 670 MLD of wastewater every day across both cities, adhering to national discharge standards. With a combination of mechanical and biological treatment processes, the city wastewater management system ensures that more than 80% of the sewage generated in these urban clusters is effectively treated—significantly reducing pollution and improving overall environmental health.

Reliable O&M Service Enabling Sustainable Urban Water Management

By ensuring reliable O&M service for the entire city, the initiative provides a stable sanitation backbone for Agra and Ghaziabad. Continuous O&M ensures uninterrupted plant performance, optimized energy use, reduced system failures, and improved public health outcomes. This approach demonstrates WABAG’s capability as one of the leading wastewater management companies delivering integrated, city-scale O&M solutions.

A Model One City One Operator Framework Enhancing Accountability and Efficiency

Through the OCOO model, WABAG delivers single-point responsibility for the city’s entire wastewater ecosystem. This enables faster decision-making, consistent performance, reduced operational downtime, and uniform service quality across all facilities. The approach has proven essential in improving urban sanitation, enhancing river water quality, and supporting long-term environmental restoration.

Comprehensive O&M Scope for City-Wide Wastewater Infrastructure

The project covers the end-to-end O&M of:

  • 22 Sewage Treatment Plants (670 MLD total capacity)
  • 22 Pumping Stations
  • Underground sewer network exceeding 3,000 km

The scope includes rehabilitation, improvement, upgradation, and continuous enhancement of structures and systems to ensure efficient wastewater conveyance and treatment.

Treatment Technology Ensuring Reliable and Compliant Operations

The wastewater treatment facilities employ advanced:

  • Mechanical screening and grit removal
  • Biological treatment processes
  • Tertiary polishing for high-quality effluent
  • Automated monitoring and control systems

These technologies ensure consistent compliance with national environmental standards across both cities.

City-Wide Benefits Delivering High-Impact Sustainability Outcomes

  • 24/7 professional management of wastewater for over 3 million residents
  • Significant reduction of untreated sewage entering the Yamuna and Ganga river systems
  • Cleaner urban environment with improved water quality
  • Long-term protection of local ecosystems through effective city wastewater management

Leadership Among Wastewater Management Companies

This project stands as a national benchmark demonstrating how the One City One Operator model can transform urban wastewater management. By handling the entire wastewater value chain under a unified responsibility framework, WABAG reinforces its position among the leading wastewater management companies with proven capability in delivering sustainable, scalable, and reliable O&M solutions.